Use the CRM assistant
Ask the CRM assistant to find the right section, check its explanation against your records and tell an explanation apart from a change it made.
- Who it is for
- An active CRM team with access to the assistant.
- What to prepare
- A short description of the task, without passwords, login codes or keys.
Steps
- Open the assistant in the workspace and name the operation you need.
- Follow the link to the relevant screen and check the explanation against your record.
- For a proposed supported change, check the old and new values before confirming.
- After confirming, check the result in the CRM and in the history.
Result
The explanation leads to the right screen; an action that was carried out has its own confirmation of the result.
If it did not work
Working with files, photos and voice needs a separate AI model connection. One confirmable action is supported: renaming a group. If the assistant is unavailable, use the regular CRM forms.