Turn autopay on or off

Turn on autopay

1. In My ClubBase («Мій ClubBase»), find the tile of the CRM you need and click Top up balance («Поповнити баланс»).
2. Choose the 1 month («1 місяць») package. The 6+1 and 10+2 packages do not offer autopay.
3. Tick Turn on autopay (+10% bonus on every automatic top-up) («Увімкнути автосписання (+10% бонусом на кожне автопоповнення)»). A confirmation window opens.
4. Check the amount in hryvnias: exactly this amount will be charged each time, and neither the exchange rate nor the plan changes it. Choose how often to repeat it, in months (1–12), and click I confirm autopay («Підтверджую автосписання»).
5. Agree to the Terms of use and complete the payment in the Hutko form. Autopay becomes active after the first confirmed payment with this card.

How the charge works

The charge happens on the 1st of the month, every chosen number of months after confirmation. 3 days before each charge, ClubBase sends an email with the amount and date.

Your balance receives the confirmed payment in USD plus a 10% bonus on it for every automatic top-up. The monthly bill for using ClubBase is taken from the balance as usual.

If the CRM gets more people or locations, the autopay amount does not change: the balance lasts for a shorter time, and you can top it up manually.

Turn off autopay

1. In My ClubBase («Мій ClubBase»), open the Autopayment («Автоплатіж») section in the left menu.
2. Next to the CRM, click Turn off autopay («Вимкнути автосписання») and confirm with Yes, turn off («Так, вимкнути»).
3. Make sure the CRM tile no longer shows the Autopay («Автосписання») line. Your balance, bonuses and CRM access stay; there will be no future automatic charges.

Result

The CRM tile shows the line Autopay … every N mo. («Автосписання … кожні N міс.») with a manage («керувати») link, and the Autopayment («Автоплатіж») section shows the amount, the next date and the button to turn it off.