Questions and answers

Yes. The owner can run the schedule, memberships and payments alone. The base price depends on the number of active students: up to 50 — $9 per month. Core features are included at every tier; extra locations and your own Telegram bot are paid separately.

Sign up, confirm your email and create your CRM: enter the studio name and address. Add a location, your team, the schedule and the first people. During the 14 days, with no card, run your own workflow: membership → recorded payment → class → attendance → report. Trials that started earlier keep their own dates.

Several addresses of one business are locations in one CRM with a shared database. One location is included; each extra one costs $10 per month. For a separate business, create a separate CRM with its own data and billing. The owner opens the CRM they need in My ClubBase («Мій ClubBase»).

The owner invites a person by email and picks their role and the locations they can use. The person accepts the invitation and signs in at the CRM address. Owner, admin, front desk, specialist and finance roles have different permissions. A specialist sees their own work; the studio’s overall finances need a separate permission.

Once linked to their client profile, a client uses the Telegram bot: commands open the schedule, the membership and the QR code. Your team keeps the records in the CRM.

The client opens a personal QR code and the studio scans it with a browser scanner. The system checks the class and the membership and shows the result. The visit goes into the attendance log; a repeat scan should not deduct another class. For exceptions, your team can mark attendance by hand.

Export the data you need to CSV or XLSX. In ClubBase, match the columns, check the rows and confirm the import. There is no direct connection to another CRM.

AI migration of your materials into the new CRM and an assistant for everyday work. There is no separate charge for them now, and no automatic charge is switched on; if a price appears, it will need your separate approval.

On active students with non-trial visits, the number of locations and a separate branded Telegram bot. One USD scale applies in every country. Your current plan has 10% headroom. A 1-month top-up has no bonus; a 6-month top-up adds 1 more month, a 10-month top-up adds 2 more, at your current configuration. At a $59 rate, a $590 top-up gives a $118 bonus — $708 on the balance in total. Changing your plan or locations changes how long the balance lasts.

On the 1st of each month, the fee for the previous month is deducted from the balance. New studios get 14 days of trial access; after that, billing counts calendar days of paid use. For example, if the trial ended on 24 September, the 1 October charge covers 7 days, from 24 to 30 September. Top-up funds and bonuses are tracked separately.

Access depends on a confirmed role in a specific CRM. The studio address alone gives no right to its data. The owner controls team access; before you upload files for AI, you will get a separate explanation of how they are processed.

The demo shows the schedule, a client profile and the studio overview, with each action explained. The blog has guides for studios, and product updates keep shipped changes apart from plans. You can test your own workflow during the trial.